Returns & Exchanges
At Birra Fragrances, we want you to be completely satisfied with your signature scent. If your purchase does not meet your expectations, we offer a 30-day return policy for unused products in their original packaging.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for the return to receive a Return Authorization number.
Prepare the Package
Carefully pack the fragrance in its original box and protective sleeve to ensure the glass bottle remains secure and undamaged during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing